Job Description
Independently responsible for operational management of training Centre in your respective region.
· Pre & Post recruitment orientation programme for fresher, Loan officers, Branch Managers & Area Managers
· Monthly induction & refresher program on Product, Process, Policies & behavioural training in region.
· Training need identification, training assessment, capability building & qualitative aspects of business, process, compliance, audit, crm, Sales pitch. identifying target audience
· Process training on Loan Disbursement Process, Documentation & delinquency.
· IT Systems & application training, Different APIs,
· Collaborate with regional stakeholder and socialize learning journeys amongst region.
· Measure learning effectiveness through periodic interventions and assessments.
· Classroom conducting through LMS, maintain and captured all training details in LMS and report to HO and stakeholders
· Publishing monthly training dashboard.
· Visiting branch's for location based training
· Reward & Recognition
· Should be well versed with MFI / Microfinance industry
Min 3yrs exp + Experience as a Regional Trainer
Must be familiar about Microfinance business models, process, policy & Product
Key Skills
Well versed with understanding of Microfinance Industry
Good acumen of technology and automation.
Education Post Graduate/ Graduate in any discipline