Program Administrator - Employee Benefits General Agency

SUMMARY  Responsible for administrative support for general agency management in association with group sales. ESSENTIAL DUTIES AND RESPONSIBILITIES   Researches inquiries from General Agency brokers and their employer groups.Processes member enrollment, terminations, and changes.Processes renewals, scrub documents, confirmation of benefits, and file to employer group folders.Processes new group applications, scrubs information received, and requests missing information.Monitors agency/broker records to ensure licenses and E&O information stays current.Processes broker of record/agency changes.Submits and files new broker affiliations.Prepares monthly delinquency reports and communicate with brokers/agencies about missing premium payments.Sends monthly commission statements to General Agency brokers and agencies.Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates. Performs other duties as assigned.   QUALIFICATIONS  EDUCATION / EXPERIENCE  Bachelor's Degree    High School Diploma equivalent combination of education and experience Two (2) or more years    related work experience Must continue to meet Continuing Education requirements for license renewalValid Insurance License    SKILLS Excellent verbal and written communication skillsExcellent problem solving and time management skillsSolid planning, organization and prioritization skillsAbility and motivation to work independentlyAbility to interface effectively with internal and external clients and executivesAbility to work within a team and to foster teamworkProficient in Microsoft Office Suite #LI-LM1