Operations Manager (Dallas Training & Support Center)

The Training & Support Center Operations Manager oversees the day-to-day operations, programming, and experience delivery of JETSET’s Training & Support Center in the Design District area of Dallas, TX. This facility hosts a wide range of programs—including franchisee training, instructor development, operational readiness sessions, internal team meetings, and future vendor/contractor training—serving as a core learning hub for the network.

Reporting directly to the RVP of Franchise Operations (Central & West), this role collaborates with Product & Talent, Field Marketing, Real Estate & Construction, and other HQ teams to ensure every training is executed with excellence and creates an experience that franchisees and studio teams genuinely want to return to. This person owns the operational rhythms, scheduling, onsite environment, communications, and administrative systems that bring the Training & Support Center to life.

The ideal candidate is an organized operator with strong program management instincts, a service mindset, and the ability to coordinate across multiple departments. They thrive in environments where structure, hospitality, and operational excellence intersect.

The Training & Support Center Operations Manager oversees the day-to-day operations, programming, and experience delivery of JETSET’s Training & Support Center in the Design District area of Dallas, TX. This facility hosts a wide range of programs—including franchisee training, instructor development, operational readiness sessions, internal team meetings, and future vendor/contractor training—serving as a core learning hub for the network.

Reporting directly to the RVP of Franchise Operations (Central & West), this role collaborates with Product & Talent, Field Marketing, Real Estate & Construction, and other HQ teams to ensure every training is executed with excellence and creates an experience that franchisees and studio teams genuinely want to return to. This person owns the operational rhythms, scheduling, onsite environment, communications, and administrative systems that bring the Training & Support Center to life.

The ideal candidate is an organized operator with strong program management instincts, a service mindset, and the ability to coordinate across multiple departments. They thrive in environments where structure, hospitality, and operational excellence intersect.