Dispatcher

  Position Summary: Pairs motor vehicles and drivers in the morning prior to the beginning of drivers’ daily route. Also route driving when needed - Must hold Class C  DL    What you’ll do: Dispatch all drivers and helpers. Driving when needed  Daily record keeping of agency and helpers for payroll. Must record and collect all material given to drivers (ex: gas cards, fobs keys, radio’s, etc.). Maintain hand truck inventory and update spreadsheet. Maintain and update ez-pass account. Respond to all emails within 5 minutes and continue responses until resolved. Must complete hand off log with or without issues. Responsible for maintaining and charging all phones. Monitor geo tab and address drivers on all alerts. Update routers with delivery windows and any address issues. Check emails before dispatching for any updates, changes or notes. Answer all phone messages. Must monitor mobile cast (drivers must use phones daily and correctly) and address any issues. Complete daily activity sheet. Complete wufoo report daily. Update pickup sheet with purchasing twice a day 2pm and 4:00 pm. Send email updates regarding any issues with the routes including delays. Update invoice register in as400 for the company. During the day continually follow up on all pickups with drivers before they become issues. Assist drivers with directions, roadside assistance, accident guidelines, etc. About you: High school diploma or G.E.D. required 2+ year of dispatch experience, preferably in a transportation industry.   #LI-TC1 #IND1