Beer Educator

Who We Are: 

Born in a humble shed on the back-forty of the family vineyard, Firestone Walker is a California beer company like no other – founded by two brothers-in-law who simply wanted to make the perfect beer. Now a regional craft brewery, our singular purpose remains – to craft the world’s best beers. Passionately in pursuit of the perfect beer… and never satisfied. 

 
 

Essential Job Duties and Responsibilities: 

Responsibilities of the position include, but are not limited to: 

• Create a fun, high-energy environment where patrons can learn about FWBC, our beers and general beer production 

• Provide an engaging and inviting environment for guests to learn and taste 

• Understand basic draft use and maintenance, as well as proper beer service standards 

• Assist with tour scheduling and communications, and provide tours of the brewery showcasing our history and brewing process to guests 

• Become an informed resource for our guests on all core products and answer questions on new beers as released 

• Greet each customer as they enter the Visitor’s Center  

• Complete daily and weekly cleaning tasks efficiently 

• Use of Micros POS for all sales transactions or any future POS Systems 

• Process orders and guest payments 

• Reconcile the cash/credit drawer at the end of the day 

• Complete opening and closing tasks efficiently 

• Stock and replenish items including but not limited to beer, glassware, and merch 

• Comfortable moving and tapping kegs as needed 

• Other duties as assigned 

 

 

Required Qualifications: 

• High School diploma or equivalent and prior customer service experience or experience pouring alcohol in a tasting room setting 

• Must be able to obtain California Responsible Beverage Service certificate during on boarding  

• Ability to effectively communicate verbally and in writing  

• A friendly and outgoing disposition with a thirst for knowledge and desire to learn about beer and educate consumers  

• Comfortable speaking in front of people and large groups for tours 

• Must be able to lift 40lbs regularly and be able to maneuver kegs with assistance  

• Must be able to multitask, work in high energy environment and maintain order during busy days 

• Must be available to work weekends and holidays 

• Ability to operate and use a PC computer, familiar with a point-of-sale system 

• Ability to pass Beer Server Certified test by Cicerone 

• Must be at least 21 years old 

 

What Firestone Walker Offers:  

Employee discount of 50% off food, beer, and merchandise 

Periodic beer giveaways for employees 21+ 

Flexible Savings Account (FSA)  

Paid Sick Leave  

401(k) retirement plan including company paid profit sharing & 4% safe-harbor matching 

Employee Assistance Program (EAP)