Digital Commerce System Specialist

About Gallagher – Animal Management

Our purpose at Gallagher is ‘Protect what matters most’, and we live it every day.

Within Animal Management, we build world-leading technology that helps farmers run more productive, sustainable, and connected operations. From our headquarters in Hamilton, our solutions are used in more than 160 countries - improving farm performance while supporting animal welfare and environmental outcomes.

Behind that is a growing digital ecosystem spanning eCommerce, customer platforms, data, and marketing technology - and that’s where this role comes in.

The Opportunity

This is an excellent next-step opportunity for someone building their career in digital project delivery, digital commerce, marketing technology, platform delivery, or digital operations.

You’ll play a key role in planning, coordinating and driving delivery across our digital marketing ecosystem. Working with Marketing, IS, and global teams, you’ll manage enhancements, keep initiatives on track, and ensure our platforms and data support commercial growth.

The role is highly collaborative and strongly delivery-focused. It suits someone who enjoys owning the day-to-day movement of projects, connecting people, simplifying complexity, and turning plans into tangible outcomes. You’ll translate business and customer needs into clear requirements and priorities, manage dependencies, and keep multiple initiatives progressing from concept through to delivery.

Reporting to our Head of Digital Commerce and working closely with technical specialists and delivery teams - your focus is on project coordination, prioritisation and delivery outcomes.

What you’ll do

You’ll own and manage the delivery of digital initiatives from concept through to delivery, including:

• Coordinating digital commerce and marketing platform enhancements end-to-end

• Acting as the day‑to‑day delivery lead between business stakeholders, IS teams, and external partners

• Gathering requirements and translating customer journeys and business needs into clear, actionable work items

• Working with global stakeholders, IS teams, and external partners to gather requirements and keep initiatives progressing

• Translating customer journeys and business needs into practical, actionable priorities

• Supporting delivery planning and governance processes, including Big Room Planning (BRP)

• Tracking progress, risks, dependencies, and competing priorities to keep work aligned and moving

• Supporting adoption and performance improvements across CMS, eCommerce, and analytics platforms

• Enabling stronger data practices to improve reporting, customer insights, and personalisation

What we’re looking for

This role is suited to someone with around 2–4 years’ experience in digital commerce, digital delivery, marketing systems, platform support, or a similar environment.

You might currently be working as a:

• Digital Coordinator

• eCommerce Coordinator

• MarTech / Marketing Operations Specialist

• Digital Delivery Coordinator

• Platform Specialist

• Junior Digital Project Manager

— and be ready for a broader role with greater ownership and complexity.

To be successful, you’ll likely bring:

• Experience working with digital platforms, CMS, eCommerce systems, or marketing technology

• Exposure to tools such as Sitecore, SAP Commerce, Google Analytics, or similar platforms

• Strong stakeholder communication skills across both technical and non-technical teams

• A proactive, organised approach with the ability to manage multiple moving parts

• Confidence prioritising work and balancing competing demands

• A practical mindset — someone who follows things through and keeps momentum moving

Our Working Style

We’re an office-first organisation and typically work 3–4 days on site to support collaboration, connection, and delivery.

We’re open to candidates based outside the Waikato region - including Auckland or Tauranga - provided you can be onsite for key in-person sessions and planning activities.

Why Gallagher?

At Gallagher, you’ll join a global technology business with a strong people-focused culture and genuine opportunities for growth.

Alongside meaningful work and a supportive team environment, we offer:

• Career development within a global organisation

• Exposure to modern digital platforms and enterprise delivery environments

• Free parking and a subsidised on-site café

• Life & Disability Insurance

• Boost App membership and staff discounts

• A collaborative team where you can quickly build breadth and experience

Apply now to join #TeamGallagher.

Join #TeamGallagher and help shape digital experiences that support customers around the world.

We’re keen to find the right person for this opportunity, so the advert will remain open until we do. If this sounds like your next step, we’d love to hear from you.