Job Description
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Key Responsibilities:
- Manage end-to-end order processing from receipt to fulfillment
- Review customer purchase orders for accuracy and compliance
- Coordinate with Sales, Finance, Logistics, and Sourcing teams
- Ensure timely order booking in ERP systems
- Track order status and proactively communicate updates to stakeholders
- Handle order amendments, cancellations, and escalations
- Monitor pending orders and ensure timely invoicing and delivery
- Maintain proper documentation and audit compliance
- Support AR follow-ups by ensuring correct documentation and billing
Key Skills & Competencies:
- Strong knowledge of order management and supply chain processes
- Experience working with ERP systems (SAP preferred)
- Good communication and stakeholder coordination skills
- Attention to detail and ability to manage multiple orders
- Problem-solving and ability to handle escalations
- Excellent verbal and written communication skills in English
- Proven experience in professional email and telephonic customer communication
- Strong proficiency in MS Word, Excel, and PowerPoint
- Ability to coordinate and support internal teams, track project progress, and follow up on action items
- Skilled in preparing reports, presentations, and operational documentation
- Comfortable attending management events, exhibitions, and customer meetings
- Willingness to travel within Saudi Arabia for official duties
- Professional attitude with strong interpersonal, organizational, and multitasking abilities
Experience Required:
- More than 5 years in order handling / operations / supply chain roles
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!