Logistics Coordinator III

Responsible for managing and responding to customer inquiries, complaints, and feedback across multiple channels, including in person, phone, email, and social media. This role requires clear and effective communication to accurately assess customer needs and provide timely, appropriate solutions or information. Responsibilities also include collecting, documenting, and maintaining accurate records of customer interactions. The position demands strong problem-solving skills, patience, empathy, and the ability to perform well in a fast-paced environment. The primary focus is on building and maintaining positive customer relationships while delivering high-quality service that meets or exceeds customer expectations.