Broker Network Specialist (Virtual, US)

Role Overview Contribute to the development, optimization, and performance of a high-quality Preferred Broker Network (PBN) through data-driven analysis and effective communication. Support Sirva’s financial objectives by collaborating cross-functionally with key relocation teams—including Global Account Management, Operations, Accounting, Group Moves, Global Advisory, Real Estate Services, and Client Implementation—to drive PBN utilization, enhance service delivery, and ensure exceptional client and customer satisfaction   What You’ll Be Doing Broker Management Perform end-to-end supplier management including, but not limited to researching, sourcing, selection, onboarding, ongoing analysis, continued training, performance management.  Maintain a friendly and professional relationship with PBN while promoting company initiatives and values.  Serve as a point of contact for broker related questions, escalations and resolutions.  Support the annual billing and collection efforts of PBN Membership fee invoices. Work with team members to manage and maintain a team mailbox. Contribute to the excellence of the team and department by providing input on business processes and helping to build efficiencies and process improvements.  Participates in any additional tasks required of the position. Client & Customer Support Partner with internal stakeholders on Special Projects and Client specific requirements   Provide support for client presentations, client reviews and new client implementations as needed  Assist with information gathering for RFPs, RFIs, and re-bids for existing client business   Assist with internal training to various Sirva teams on PBN value and revenue contribution to Sirva.  What You Bring to Sirva High School Diploma/GED, bachelor's degree preferred or equivalent work experience  Ability to work in a fast-paced environment   Proficient in Microsoft Office environment   Familiarity with US and Canada real estate transactions desirable  Ability to work with multiple teams within the organization and external suppliers  Proactive and well organized   Good problem-solving skills  Strong verbal and written communication skills  Relocation industry background/knowledge a plus  Team player with the ability to work independently and prioritize tasks associated with day-to-day activities  Foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation  At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:   Position Title: Broker Network Specialist Salary Range: $48,000-$51,000 USD Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees   Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.   For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.   Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.   Vacancy Status: This posting reflects an existing vacancy within our organization.   #LI-Remote