Lead Technical Support Engineer

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Technical Support Engineer in United States.

This is a senior, customer-facing technical leadership role focused on supporting advanced mobile SDK and embedded solutions within a global location technology platform. You will act as a trusted technical advisor for enterprise customers, helping them integrate, troubleshoot, and optimize complex SDK-based applications across mobile and embedded environments. The role sits at the intersection of engineering, customer success, and product support, requiring deep technical expertise and strong communication skills. You will diagnose and resolve high-impact production issues, often involving native mobile stacks and cloud services, while ensuring long-term customer success. Acting as an escalation point for complex technical challenges, you will also influence product improvement through customer insights and cross-functional collaboration. This position is ideal for a problem-solver who thrives in high-stakes environments and enjoys working closely with both customers and engineering teams.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Technical Support Engineer in United States.

This is a senior, customer-facing technical leadership role focused on supporting advanced mobile SDK and embedded solutions within a global location technology platform. You will act as a trusted technical advisor for enterprise customers, helping them integrate, troubleshoot, and optimize complex SDK-based applications across mobile and embedded environments. The role sits at the intersection of engineering, customer success, and product support, requiring deep technical expertise and strong communication skills. You will diagnose and resolve high-impact production issues, often involving native mobile stacks and cloud services, while ensuring long-term customer success. Acting as an escalation point for complex technical challenges, you will also influence product improvement through customer insights and cross-functional collaboration. This position is ideal for a problem-solver who thrives in high-stakes environments and enjoys working closely with both customers and engineering teams.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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