ServiceNow Developer (ITSM + Employee Center Pro)

Experience

• 2–5 years

Role

• Develop and support ServiceNow ITSM applications
• Build and enhance Employee Center Pro / Service Portal

Key Skills

• ServiceNow ITSM (Incident, Change, Problem, Request) [in.linkedin.com]
• Employee Center Pro or Service Portal experience [in.linkedin.com]
• Basic scripting (JavaScript)
• Workflow/Flow Designer

Responsibilities

• Configure ITSM modules
• Build portal pages and catalog items
• Automate workflows
• Work with business teams and fix issues

Good to Have

• ServiceNow certification (CSA)
• Experience with integrations