Urban Outfitters Senior Manager, CRM

Urban Outfitters is hiring a CRM & Lifecycle Marketing leader to drive retention through personalized, data‑driven customer journeys. This role owns multi‑channel outbound campaigns (email, SMS, push), audience segmentation, and CDP activation, while partnering cross‑functionally to reduce churn and deepen engagement. Ideal candidates bring strong analytics, a test‑and‑learn mindset, and proven experience leading high‑performing team.