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Job Description
- Manage New York workplace operations using data. Partner with stakeholders and the center of excellence to innovate, reach consensus, and deliver exceptional customer experiences.
- Collaborate with real estate and workplace services (REWS), Tech, and Finance on initiatives, fiscal duties, and mergers and acquisitions (M&A). Support expansions and lead proactive vendor strategies for efficient, integrated operations.
- Partner with stakeholders to solve business needs. Influence C-suite leaders for consensus and present at all levels, from executive leadership to local constituents and boards.
- Apply a hospitality-focused, customer-driven approach. Collaborate with external providers and REWS teams to refine policies, enhancing service delivery and improving the user experience.
- Manage front and back of house operations. Analyze space and user data to ensure efficient delivery and programming.