Fraud Analyst
Job Description
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
The Opportunity: Contribute To The Growth Of Your Career.
As a Loss Prevention Investigations Analyst, you will play a vital role in protecting the business by identifying and addressing fraud, waste, and abuse. In this position, you’ll combine data analytics with investigative techniques to uncover patterns, resolve cases, and help strengthen systems that prevent future loss.
You’ll gain hands-on experience with advanced fraud analytics tools, build technical data skills, and collaborate across multiple business functions. This is a unique opportunity to grow your investigative expertise while influencing real business outcomes and driving operational integrity.
Who We’re Looking For
We’re seeking a curious, analytical, and collaborative professional who is motivated to uncover insights, solve problems, and make an impact. You thrive in a fast-paced environment, enjoy working with data, and can effectively balance independent work with cross-functional collaboration.
What You’ll Do
- Analyze multiple data sources to identify trends, anomalies, and root causes of shrink and loss
- Utilize investigative tools and data insights to initiate, investigate, and resolve complex fraud cases remotely
- Prepare detailed case documentation and reports for internal stakeholders and, when applicable, law enforcement
- Partner cross-functionally to strengthen fraud detection, investigations, and shrink mitigation strategies
- Conduct investigations independently and as part of a team to drive timely and effective resolutions
- Support special projects, including system enhancements and security initiatives
- Assist with testing and validation of system updates (e.g., POS, refund management) to improve fraud prevention controls
- Continuously enhance skills in analytics tools, investigative techniques, and industry best practices
- Conduct research and present clear, actionable findings to business partners
- Stay informed on emerging fraud trends, theft patterns, and loss prevention strategies
- Handle sensitive information with a high degree of confidentiality and professionalism
What You Bring
Education & Experience
- Bachelor’s degree preferred (e.g., Criminal Justice, Data Analytics, Business, Legal Studies)
- 2–3 years of experience in retail, analytics, loss prevention, or a related field
Skills & Capabilities
- Strong analytical skills, including experience with data querying, modeling, and reporting
- Familiarity with retail operations, preferably within an off-price or high-volume environment
- Foundational knowledge of loss prevention and fraud investigation practices
- Ability to translate data into insights and actionable recommendations
- Strong communication and presentation skills
- Critical thinking and problem-solving mindset
- Proficiency with data and technology tools; ability to quickly learn new systems
- Strong relationship-building and collaboration skills
Address:
770 Cochituate RdLocation:
USA Home Office Framingham MA 770 Cochituate RdThis position has a starting salary range of $65,000.00 to $81,200.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.