Product Owner Consumer Interaction

As part of Tribe Tech4Engineering, you’ll join one of eight closely connected areas operating as a unified team. Together, we deliver managed, standardized, and high-quality services that enable 8000+ engineers and other related roles in IT to focus on what matters most—delivering business value. Within this context, Nexa acts as the central ecosystem in Rabobank’s technology landscape. It empowers squads to deliver value faster by providing a single starting point for insights, standardized solutions, and collaboration. 

The Consumer Interaction area plays a pivotal role within this ecosystem by simplifying the end to end engineering journey. By bringing user insights to the forefront, translating them into seamless experiences, and driving adoption of standardized services, the area ensures solutions are easy to discover, use, and continuously improve. It enables engineers and related roles to start strong, work efficiently, and deliver impact from day one—contributing to a more predictable, scalable, and value-driven IT organization. 

You & your role 

As a Product Owner, you will work together with other Product Owners, Solution Architects, Scrum Masters, and over 30 engineers, business analysts, designers and marketing specialists that together shape a diverse and engaging working environment. While we put our user front and center, we also actively collaborate with one another through nourishing a culture that embraces openness and growth. 
 

 Examples for practices  

• Generate actionable insights from scaled user research to inform service direction, prioritization, and product decisions 

• Build a data-driven, systemic understanding of target users to drive user engagement and service adoption 

 Facts & figures  

• 36 or 40 hours per week 

• 6 squads with over 40 international colleagues 

• You bring impact to over 8000 engineers and other connected roles at Rabobank 

 Top responsibilities   

As a Product Owner you determine what needs to be done, prioritize and align to achieve our ambitions and drive real impact. A Product Owner is part of an autonomous multidisciplinary team that is end-to-end responsible for their products and services. 

• Define and evolve a clear, value-driven product vision aligned with user needs, market trends, and business objectives 

• Champion the voice of the consumer and take end-to-end delivery ownership, including compliance, risk, and service quality 

• Collaborate with stakeholders and leadership to set priorities and drive informed, outcome-focused decisions 

• Own a value-driven roadmap, balance discovery and delivery, and make strategic trade-offs across dependencies 

Together we achieve more than alone 

We believe in the power of differences. It is precisely by combining people's differences that we become an even better bank. We are curious about what you add to our team of Consumer Interaction. 

Work on yourself and the world around you at the same time 

For us, your development and that of society go hand in hand. That’s why we want to invest in you and work together for a better world. We summarise this in one sentence: ‘At Rabobank, you work on yourself and the world around you at the same time. You’ll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for our private and business customers, as well as societal issues such as food and energy transitions. 

Why everyone is welcome at Rabobank 

At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in areas such as knowledge, skills, and experience, but also in gender, background, and culture. Across every department, we strive for variety and the freedom to be yourself – whoever you are. That’s what diversity and inclusion at Rabobank is all about 

You & your talent 

• HBO / WO thinking and / or education level 

• You have proven track record and 5+ years of experience as a Product Owner / Product Manager in complex agile / Scrum environments 

• You are experienced in product / problem discovery, user journey framework, capturing user insights in large scale and translating them into tangible solution direction 

• You do not get caught up in details and see the bigger picture. You focus on value creation and impact (outcomes), rather than process and technical feature delivery (outputs) 

• You thrive in fast-changing and ambiguous environments, quickly bringing structure, direction, and clarity to complex situations 

• You have strong written and verbal communication skills. You’re able to structure complex stories, simplify and present to various target audiences 

• You make decisions fact-based and data-driven 

 
 You & the application process  

You can apply for the Product Owner Consumer Interaction vacancy at Rabobank, until fulfilment. 

• Questions about working at Rabobank and the process? Ashley Lumbantobing, IT Recruiter via [email protected]  

• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule it.  

• Answers to frequently asked questions can be found at Rabobank rabobank.jobs/en/faq 

• A reliability check is part of the procedure. 

• We respect your privacy. 

To be considered for this position, you must be located in the Netherlands and have the legal right to work in the Netherlands. We are unable to consider candidates requiring relocation from another country. 

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