Sales Engineer – Fill Finish

Consultative selling: Apply a structured consultative approach: research customers, form and test hypotheses on pain/gain, validate with stakeholders, co-define the problem, and collaboratively develop tailored solutions and implementation plans aligned to customer needs. Customer Value Propositions (CVPs): Define opportunities using relevant CVPs, continuously validating alignment to customer pain/gain and stakeholder interests. Use CVPs to qualify opportunities and ensure solutions address verified needs across Fill Finish and Watson-Marlow Architect offerings. CVP-based white-space analysis: Conduct CVP-led white-space analysis by customer to identify revenue gaps. Benchmark across similar customers to spot systemic or specific gaps, then develop targeted plans to close gaps and generate new growth opportunities. Account Management: Build and sustain a strong opportunity pipeline by developing key and high-growth customers. Collaborate with regional sales teams to align on strategy, maximise account potential, and drive consistent growth within the designated sector. Business Development:.Identify, hunt and develop new opportunities within the Fill Finish and Single-Use market, engaging in thorough market research, networking, collaboration with integrators, and participation in industry events. Promote the full Watson-Marlow Architect and Flexicon portfolio as a total customer solution. Carry out market assessments with Product Management to provide guidance to Life Science Sales Engineers in searching for new leads Customer Partnering: Act as a trusted technical and commercial advisor to customers, integrators, and OEMs. Build long-term relationships, understand application needs, support troubleshooting, and provide proactive recommendations to optimise performance and long-term value. Managing Sales Leads: Take ownership of sales leads and inquiries, providing tailored solutions and ensuring timely follow-ups. Allocating Workload Strategically: Strategically allocate workload across EMEA support functions to free capacity for high-impact commercial initiatives. Demonstrating Products: Proactively visit customers and attend exhibitions showcasing Watson Marlow Architect and Flexicon products through on-site or virtual demonstrations, highlighting features, benefits, and real-world applications. Researching Trends: Research competitor, market, and industry trends; engage in ongoing professional development to stay at the forefront of industry advancements; share insights and best practices with global colleagues to enhance collective success. Utilising CRM Tools: Use CRM tools to track and manage leads, ensuring consistent follow-ups and progression through the sales funnel, and deliver accurate and timely forecasts to support sustainable business growth. Driving Total Customer Solutions: Adopt the Total Customer Solutions drive by utilising consultative sales skills and acting as a true ‘partner’ to the key customer base. Actively promote cross-portfolio solutions by leveraging consultative selling skills and working across Watson Marlow Architect and Flexicon product lines to deliver integrated, value-driven outcomes for customers. Championing Core Values: Champion core values, fostering a culture of safety, collaboration, customer focus, excellence, and respect across teams to deliver exceptional results.