At Your Service Agent - Fluency in Turkish & English is Required
Job Description
CANDIDATE PROFILE
* Excellent command of Turkish & English is required.
* University degree in Linguistic, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
* No work experience required
POSITION SUMMARY
* Operate telephone switchboard station in order to answer telephone calls.
* Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.
* Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.
* Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction.
* Provide information to guests about room features, property amenities, and local areas of interest.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.