Inside Sales Representative

Summary/Objective The Inside Sales Representative role supports our gasket, fastener, and hose business. This position would maintain and grow customer support and sales. Additionally, assist in the re-engagement of potentially lost customers. Essential Functions Receiving calls/e-mails from customers Researching and quoting customers on parts and/or services Ordering parts Managing sale price and GP Communicating receipt of parts to customers Assist in the inventory maintenance of service parts Assist in the accuracy and timely billing of parts service Customer retention and engagement Assisting in generating leads for service and sales Competencies Good written and verbal communication skills Detail-oriented Self-motivated Knowledge of Excel is a plus, but not necessary Background in customer service Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Preferred Education and Experience Customer service experience High School Diploma Additional Eligibility Qualifications Computer Skills Written and verbal skills Organizational skills