Admin Clerk

TITLE: Admin Clerk

DURATION: 3 months

LOCATION: Cedar Rapids, IA

Position Summary:

Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).

Essential Duties and Responsibilities:

Fulfills all assigned customer account related requests in a timely manner. Examples of tasks may include:

Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.

Fulfill customer document requests using approved processes and procedures.

Ensure customer account privacy standards are maintained.

Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.

Use email, electronic queue, fax and hardcopy processes as appropriate

Perform related duties as assigned by supervisor

Education:

High school diploma or equivalent experience

Type & Amount of Experience

• Ability
  to follow instructions and important


• Ability
  to learn and use new systems very important


• Strong
  attention to detail and organizational skills are required


• Attendance
  and punctuality are essential for this position


• Previous
  clerical experience helpful
  


• Good
  oral and written communication skills


• Demonstrated
  team player
  

Software Expertise:

• Knowledge
  of Microsoft Office applications (Word, Excel, Outlook) is helpful; must
  be able to learn – track and create reports, data entry


• Proficiency in keyboarding skills expected
  
  

Physical Requirements:

· Standard office environment including sitting while
performing computer work

· Some walking to different areas of the department as duties
require

· May include delivering paperwork or stack of items

To know more about this position and to apply, please contact:

Courtney Ciandella

973-805-7473