A Software Consultant, Associate assists clients with the implementation and configuration of software solutions by gathering requirements and collaborating with technical teams for integration. They provide guidance on software functionality, troubleshoot issues, and offer support to ensure operational continuity after implementation. The role also involves communication with clients and teams, delivering training, and contributing to the project’s success. 

Assess customer needs and recommend software solutions 
Gather customer requirements and collaborate with Solution Architect on solution designs 
Collaborate with technical teams on integrations and customizations 
Develop functional design specifications and technical designs 
Resolve issues by analyzing and addressing challenges 
Communicate technical details, status updates, and strategies to customers 
Collaborate with global teams within Infor and at the customer 
Working Hours: 11.00 AM to 8.00 PM​

Bachelor’s degree in technology, business information systems or related
1 or more years of experience in software implementations or similar capacity​
Ability to prioritize workload effectively​
Excellent interpersonal skills, English language proficiency​
Comfortable working remotely or on-site​
Experience with software implementation processes 
Experience with software integration tools or systems (e.g., ERP systems)