Workshop Consultant (Mobility Aftermarket)

• Deploy, control, and develop all concept activities in workshops (quality, processes, skills, business development, and communication).
• Drive the acquisition of new workshops and network expansion, including organizing candidate meetings and assessments.
• Evaluate the market to identify and recruit suitable candidates for workshop concepts, evaluate their business potential, and prepare them for joining the Bosch workshop network.
• Ensure workshops meet Bosch Car Service (BCS) requirements (CD/CI, training, processes) and address improvement opportunities from audits and assessments.
• Ensure the implementation of concept packages to workshop partners, achieving economic targets.
• Enable workshops to maximize turnover and performance while adhering to supplier strategy, quality, and service standards.
• Establish development plans for workshops in cooperation with sales teams & technical services.
• Monitor and guide workshops on Bosch Service Excellence implementation and performance.
• Facilitate and guide workshops on participation in campaigns and promotional B2C activities, including sales promotions and local advertising.
• Assist in resolving customer complaints, ensuring high levels of customer satisfaction, and maintaining service standards.
• Participate in national and regional BCS conventions and meetings.
• Provide feedback to regional and country functions on market developments and competition.
• Regularly communicate and report on workshop performance and development.

EDUCATION

• Relevant Degree or equivalent experience in business or automotive fields
• Honours in business management is advantageous

EXPERIENCE

• Proven 5 years of Experience in workshop management, business development, or sales
• Strong understanding of the automotive industry & workshop operations.

SKILLS

• Proficient in English & Arabic
• Excellent skills in MS Office & SAP
• Proficient in workshop business analysis & developing actionable plans
• Ability to work under pressure and meet deadlines
• High efficiency in time management
• Strong communication and presentation skills, with an ability to build sustainable relationships.
• Valid Driver's license.

• Agile and flexible in adapting to changing situations
• Trustworthy and reliable
• Responsible and dependable
• Collaborative team player and autonomous
• Assertive with clear and confident communication
• Hard‑working and disciplined
• Knowing how to work in an intercultural group