Campus Services Technician (La Paz)

Summary of Function: Provide advanced clerical, administrative, and operational support to a designated department and serve as a key point of contact for students, faculty, staff, and the public. Coordinate day-to-day administrative functions, communications, and processes while exercising independent judgment, maintaining confidentiality, and supporting efficient and effective departmental operations. Typical Duties: Serves Students. Serve as a primary point of contact for students, faculty, staff, and the public by delivering professional customer service in person, by phone, and electronically. Provide direct support for admissions, registration, enrollment processes, onboarding, cashiering intake, and general student inquiries across assigned programs. Guide students in navigating college systems, learning platforms, and available campus and remote services. Ensure accurate and timely dissemination of information while maintaining confidentiality of student records. Process and update student information in designated systems and support consistent and responsive service delivery across campus functions. Coordinate daily administrative operations and support communication flow across the department. Monitor and manage departmental inboxes, route inquiries appropriately, and respond to routine communications. Serve as a liaison between students, faculty, staff, and other departments to ensure accurate information sharing and timely follow-up. Prepare and distribute flyers, announcements, and program communications to support orientations, student activities, and campus initiatives. Provides guidance, training, and ongoing support to student workers and part-time staff, including onboarding, instruction on procedures, monitoring daily task completion, and reinforcing adherence to departmental processes and service expectations. Coordinate scheduling, meetings, and document preparation while maintaining organized records and tracking systems to support workflow continuity and operational efficiency. Provide coordinated support for testing services and related academic programs to ensure organized and compliant exam administration. Schedule testing appointments, verify documentation, prepare materials, and monitor testing sessions in accordance with established procedures. Maintain accurate records, logs, and required documentation to support compliance and reporting that is data-driven as needed. Participate in required certifications and ongoing training under the direction of the Administrative Assistant IV and testing leadership. Support a secure, professional, and consistent testing environment. Perform routine financial processing functions in accordance with institutional procedures. Receive and process student payments, enter transactions into designated systems, and maintain accurate financial records. Assist with preparing deposits, handling cash according to established guidelines, and processing purchasing or reimbursement documentation as assigned. Serve as a point of contact for basic payment-related inquiries and support documentation routing for financial aid and sponsorship processes. Ensure accuracy, organization, and compliance with institutional fiscal policies and internal controls. Coordinate and support logistical aspects of student orientations, activities, outreach events, and special programs. Assist with event planning tasks, including scheduling, communications, space setup, equipment coordination, and material preparation. Support facility readiness and ensure spaces are organized and functional for events and daily operations. Contribute to the implementation of program initiatives by providing administrative and logistical support. Supports and participates in strategic planning initiatives and performs other duties as assigned.