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Job Description
Job Id:
1685
# of Openings:
1
The Dental Treatment Coordinator’s primary responsibility is to work with our patients in explaining treatment plan options in a knowledgeable, compassionate manner. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements and coordination of appointments.
Dental Treatment Coordinator
Location: St. Louis, MO 63108
Forest Park Dental is looking for a full-time Dental Treatment Coordinator to join our team!
The Dental Treatment Coordinator’s primary responsibility is to work with our patients in explaining treatment plan options in a knowledgeable, compassionate manner. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements and coordination of appointments.
Duties and Responsibilities
- Prepare and present treatment plan and financial estimates to patients for all prescribed treatment
- Schedule patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment
- Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time
- Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals
- Assist patients with financial arrangements
- Complete pre-authorization
- Handle all treatment paperwork including consent forms, policy forms and exit paperwork
- Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors
- Assist at the front desk as available including answering and returning incoming calls from patients
Requirements
- Dental insurance verification experience
- Practice management software experience, Dentrix preferred
- Demonstrates a high level of customer service
Full Time employees are eligible for full suite of benefits programs including medical, dental, vision and ancillary benefits including short term disability, life insurance, and more. Also eligible for annual company matching 401k program.
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