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Product Support Manager, gUP Play (English, Japanese)

Posted 1 weeks ago

Job Description

  • Support updating of existing solution content or create repeatable content (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions.
  • Help generate partner insights and participate in business reviews with partners to formulate partner strategies, with minimal guidance.
  • Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation.
  • Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
  • Help identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance.

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Product Support Manager, gUP Play (English, Japanese) at Google | Renata