Logistics Vendor Documentation Analyst
Job Description
Our Global Service Center (GSC) in Mexico has been thriving and we're taking it to the next level. As part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us where your passion will navigate the future of global commerce.
About the Role
We are looking for a Logistics Vendor Documentation Analyst to support the onboarding and compliance processes of logistics service providers and vendors in the U.S.
This role is responsible for ensuring all service workers, vendors, and operational partners meet required compliance standards before activation and throughout engagement. You will manage onboarding workflows, background screening processes, and compliance tracking systems to ensure adherence to company policies, client requirements, and regulatory guidelines.
This opportunity is ideal for candidates with experience in operations, call centers, or logistics environments, who are detail-oriented and comfortable working in high-volume, process-driven settings.
Qualifications
Education & Experience
Bachelor’s degree preferred
1–3 years of experience in operations, vendor onboarding, compliance support, or back-office roles
Experience in call center, logistics, 3PL, or high-volume environments is highly desirable
Exposure to background checks, onboarding processes, or data validation.
Experience working with vendors or external stakeholders
Skills & Competencies
Advanced English (C1) – mandatory
Strong attention to detail and accuracy
Ability to manage high-volume tasks with speed and quality
Experience with data tracking tools (Excel, Airtable, CRMs, or similar)
Strong communication skills (written and verbal)
Ability to follow structured processes and meet deadlines
Proactive mindset with strong follow-up and problem-solving skills
Key Responsibilities
Vendor Onboarding & Verification
Interaction with US vendors
Review and process onboarding submissions to ensure accuracy and completeness
Validate required documentation and screening requirements
Ensure vendors meet all requirements before activation, including:
Background checks (e.g., First Advantage or Candid)
Drug testing (5-panel)
Motor Vehicle Records (MVR) for drivers
Data Tracking & System Updates
Maintain accurate and up-to-date records in internal systems
Track onboarding progress and update status consistently
Ensure all records are complete, accurate, and audit-ready
Vendor Communication & Follow-up
Communicate with vendors and stakeholders on pending requirements
Perform consistent follow-ups to ensure timely completion
Provide clear guidance on next steps
Issue Resolution & Escalation
Identify discrepancies or missing information
Escalate complex issues and support resolution
Coordinate reprocessing when needed
Quality & Compliance Support
Support audits and ensure adherence to defined processes
Maintain accurate documentation and audit trails
Work Model & Schedule
100% on-site role
Initial 5-week on-site training period
After training, schedules will be assigned within the following shifts:
6:00 am – 3:00 pm / 7:00 am – 4:00 pm (Daylight Saving Time)
9:00 am – 6:00 pm / 10:00 am – 7:00 pm (Daylight Saving Time)
Flexibility required to work weekends during peak seasons (2 times per year):
Spring (April–May)
Holiday peak (September–October)
We are looking for candidates with full availability and flexibility, as schedules may vary based on business needs.
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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