TDI-Program Specialist IV (SharePoint Specialist)

Do you have a passion for public state service and enjoy making a difference? Don’t miss out on this opportunity. The Texas Department of Insurance, Division of Workers’ Compensation (DWC) is hiring! DWC administers and operates the Texas workers’ compensation system. DWC regulates the workers’ compensation system, settles disputes, provides customer service, promotes workplace safety, and ensures compliance with state laws. DWC has 20 offices across the state of Texas, with the headquarters located in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.

Benefits of working at TDI:
•    Flexible work schedules.
•    Work-life-balance.
•    96 hours of accrued vacation a year.
•    96 hours of accrued sick leave a year.
•    20+ holidays every year.
•    Career advancement opportunities.
•    Free parking. 
•    401(k) and 457 Programs. 
•    State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).
•    Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays the other 50%). 
•    Optional benefits like dental, vision, life insurance, and many more.
•    Qualified employer for the Federal Public Service Loan Forgiveness Program.

Before you apply:
TDI does not sponsor or assume sponsorship of an employment visa.
Learn about our selection process, our military employment preference, licensing, and credential requirements.

Program Specialist IV (SharePoint Specialist) 
This position performs highly complex (senior-level) consultative services and technical assistance work, including business analysis, provides support for the maintenance of DWC procedures, correspondence, and form development processes, and assists with solutions on DWC SharePoint sites. Work also involves working with programs to review, assess, and document their business process requirements to assist in the development of SharePoint workflow processes.  Helps ensure SharePoint integrity and governance standards are followed. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.

This position:
•    Provides support for the development of SharePoint processes, including the creation, management, and documentation of program area sites. Makes process improvement recommendations, provides support, and gains approval prior to implementation.
•    Assists DWC programs in developing or enhancing SharePoint team sites and business process workflows in SharePoint. Assists in the review of current business processes, procedures, and work instructions and assists with moving those processes into the SharePoint environment.
•    Assists the program with information technology projects by recommending business, functional, and design requirements associated with SharePoint and the legacy system replacement projects.
•    Performs other duties as assigned.

This position requires:  
•    Graduation from an accredited four-year college or university with a degree in a field related to the assignment.  
•    Four years of work experience in assisting, developing, or analyzing business processes or policies and procedures.
•    SharePoint site creation, Power Automate workflow development, or Power BI data visualization, including configuration and administration of user permissions.
•    Regular work attendance.
•    Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.

This position requires demonstrated knowledge of:
•    State laws, rules, procedures, and regulations relevant to job requirements.
•    Knowledge of local, state, and federal laws related to the program area; public administration and management techniques; statistical analysis processes; budget processes; research techniques; training and marketing techniques; and program management processes and techniques.   
•    Skill in identifying measures or indicators of program performance and the use of a computer and applicable software.  
•    Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; to communicate effectively; and to provide guidance to others.

This position requires demonstrated skill in:
•    Problem solving and critical thinking.
•    Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.
•    Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.
•    Business analysis methodologies. 
•    Analyzing and evaluating complex information technology applications, policies, and issues. 
•    Developing creative and workable solutions to complex problems and issues.

This position requires the demonstrated ability to:
•    Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.
•    Maintain the confidentiality of sensitive information.
•    Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.
•    Manage and coordinate multiple tasks and priorities to meet necessary deadlines.
•    Work both independently and as a team player.
•    Satisfy the requirement to maintain a fully qualified driving status (if applicable).
•    Analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications. 
•    Translate user/business needs into a technical style. 
•    Communicate technical instructions to system users. 
•    Analyze, evaluate, and integrate business rules into system requirements. 
•    Exercise sound judgment in making critical decisions.

Military Employment Preference
Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.
To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply – Military Employment Preference.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following: 
OS, 612X, 641X

Click or copy and paste the following link into your browser to access Military Crosswalk information: 
Military Crosswalk for Occupational Category - Program Management

How to apply:
You may apply through the CAPPS Career Center or Work in Texas (WIT).
The following information is required with your submission. Your submission must include complete:
•    Employment history (month and year).
•    Duties and responsibilities.
•    Education.
•    Certifications.
•    Licenses.
•    Supplemental questions (if applicable)*.
We may reject submissions that do not include all the required information.

*If you are applying through WIT, log into CAPPS Career Center to access supplemental questions and review your submission.