Assistant Manager - Operations - Telecommunications

We are looking for experienced TL's to join our team based in Claremont. 

This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and projects, with the objective of generating revenue and the retention of business, through continuous improvement.

• Ensure best use of systems and technology to deliver effectively and efficiently.

Growth and development of team through coaching, regular review of performance, recognition and motivation. 

Essential
• A Matric/Grade 12 Certificate

Experience Required

• 2 year experience as a call center team leader
• Telecoms experience preferred 

The call centre currently operates between 8am and 6pm 7 days a week.