AV Support Specialist

The AV Support Specialist provides independent support for routine classroom, meeting, and event technology issues, ensuring consistent, high-quality operation of audiovisual systems across supported spaces. The role applies broad working knowledge to diagnose and resolve moderately complex issues, adapt established procedures when needed, and reduce repeat incidents through accurate resolution and documentation. Work is performed with moderate supervision, and the role contributes to service reliability and first-time resolution within the immediate support domain.