Lead Analyst, Service Reliability

Job Purpose Intercontinental Exchange (NYSE: ICE) is seeking a Lead Analyst to join the Service Reliability department. This role bridges hands on operational leadership with data driven insight, serving as both an operational subject matter expert and an analytical resource for ICE’s Service Reliability organization spanning Systems Operations, Site Reliability Engineering, Automation Engineering, and Business Continuity.   The ideal candidate brings a strong foundation in system operations, incident management alongside the analytical skills to translate complex operational data into clear, actionable intelligence. You will drive consistency across numerous business segments and several supported businesses, champion process improvement,...