Auxiliary Health Clerk-Women, Infants and Children

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:

https://www.oakgov.com/government/human-resources/benefits/new-hire

General Summary

$ 45,511-$60,976/yr
Hybrid, Pontiac, Southfield, and Walled Lake (will be at all 3 locations)
Grant-Funded

Are you passionate about community health and helping families thrive? As an Auxiliary Health Clerk with Oakland County’s WIC Program, you’ll play a vital role in supporting pregnant women, infants, and young children by helping deliver essential nutrition and health services across the county.

This is more than a clerical role — it’s an opportunity to be part of a team that makes a measurable difference in the lives of families every single day by providing healthcare services to patients in the county.

What You’ll Do

As a key support member of our WIC clinic team, you will:

Support Direct Client Services
• Review client eligibility information to ensure qualifications
• Conduct routine health screenings including height, weight, and head circumference measurements.
• Perform minor laboratory and screening tests at clinic and outreach sites.
• Reschedule missed appointments to keep families connected to services.
• Monitor quality controls logs and lab data

Keep Clinics Running Smoothly
• Schedule appointments and code visits.
• Maintain and organize client files, reports, and records.
• Monitor and review management information system reports following established guidelines.
• Ensure data accuracy and appropriate documentation in Countywide software systems.

Support Health Education & Outreach
• Provide referrals and connect families with community resources.
• Participate in outreach events and agency task forces when appropriate.

Be a Trusted First Point of Contact
• Greet and assist families visiting WIC clinics.
• Provide information about available services, eligibility, and procedures.
• Communicate clearly and compassionately with diverse populations.

Minimum Qualifications

EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES

REQUIRED MINIMUM QUALIFICATIONS

1.            Possess an Associate’s Degree or equivalent education from an accredited college or university with coursework in Journalism, English, Psychology, Sociology, Early Childhood Education or closely related areas; OR

2.            Have Merit System status in any classification and be currently employed in the Health & Human Services Department; AND

a.    Have successfully completed at least the equivalent of one (1) year of college at an accredited college or university with coursework in Journalism, English, Psychology, Sociology, Early Childhood Education, or closely related areas; AND

b.    Have two (2) years of full‑time work experience in the Oakland County Health & Human Services Department conducting or assisting in various para‑professional health assignments and activities requiring considerable knowledge and a thorough understanding of the various elements involved.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists professional public health employees at various locations throughout Oakland County.
• Assists and provides information concerning available services and procedures to persons visiting or seeking aid at the Health Division.
• At clinic/conference sites, may conduct routine laboratory tests, screening tests and/or performs selected physical measurements (e.g., height, weight, head circumference) as assigned.
• Provides prior authorization screening for services.
• Provides follow‑up regarding client services.
• Follows‐up on selected children referred from programs to assure medical attention is provided for their problem.
• Assists in organizing health education materials and audio‑visual aids and displays.
• Participates in agency task force when appropriate.
• Attends selected staff meetings and supervisory group meetings.
• Attends staff meetings and in‑service education offerings for public health nursing groups.
• Makes appointments for various services, codes visits, separates and organizes reports, maintains files and records, inventories supplies, and performs a variety of associated duties.
• Assists professional staff in routine licensing and regulatory procedures.
• Following established guidelines, assists professional staff in monitoring local agency management information system reports by reviewing computations.
• Assists professional staff in monitoring local agency contract compliance following established guidelines.
• Assists professional staff in ensuring the accuracy and appropriateness of reports and data generated at both the local and central agency level following established procedures.
• Assists the public by providing referrals and information such as phone numbers and locations of agencies.
• Utilizes current Countywide and/or department specific software to complete assignments.                

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

• Ability to communicate accurately to convey information.
• Ability to operate and/or utilize typical office and medical office equipment and supplies.

WORKING CONDITIONS

• Work is performed in a typical office/medical laboratory setting.
• May participate in activities that require driving or being a passenger in an automobile.

IMPORTANT NOTE:  The primary purpose of this job description is to set a fair and equitable salary range for this job classification.  Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.

Additional Minimum Qualifications

Union*

BU87 - United Auto Workers (UAW) Local 889: Health & Human Services Non-Supv (UAW)

*If applicable

EEO Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Inclusion Statement

Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.