Admin Market Leader

Job Summary:

In addition to performing the local Office Administrator job duties for an assigned office(s), the Administration Market Leader oversees the administrative operations within a designated market(s), ensuring alignment with firm-wide policies and strategic objectives. This role manages administrative teams, optimizes processes, and implements best practices to support business operations. The position collaborates with geographic and national leadership to drive operational efficiency, resource allocation, and compliance with regulatory requirements. The Administration Market Leader is responsible for fostering a culture of continuous improvement and delivering high-quality administrative support to internal stakeholders.

The work associated with this position requires travel and is frequently performed at a BDO office.

Job Duties:

• Performs core office administrator duties for assigned office(s)
• Leads and manages administrative teams within the assigned market(s)
• Develops and implements administrative strategies and initiatives, in alignment with national and geographic objectives
• Ensures compliance with firm policies, procedures and regulatory requirements
• Collaborates with leadership to optimize resource allocation and operational processes
• Monitors and reports on key performance indicators for administrative functions
• Identifies opportunities for process improvement and drives implementation
• Coordinates training and development for administrative staff
• Manages budgets and oversees cost control measures for administrative operations
• Serves as a liaison between offices within assigned market and national administration
• Establishes strong rapport with leaders and peers throughout the organization
• Other duties as required

Supervisory Responsibilities:

• Evaluates the performance of direct reports and assists in the development of goals and objectives to enhance professional development
• Collaborates with direct reports and key stakeholders to interview, hire and terminate administrative employees
• Ensures administrative team members are trained on all relevant software, processes and resources

Qualifications, Knowledge, Skills, and Abilities:Education

• High School Diploma or GED, required
• Bachelor’s Degree, preferred

Experience

• Ten (10) or more years of experience in administration or operations management, required
• Five (5) or more years of experience in a leadership role, required
• Project management experience, required
• Experience in a professional services environment, preferred

License(s)/Certification(s) 

• N/A

Software

• Proficiency in Microsoft Office Suite, required
• Experience with enterprise resource planning (ERP) systems, preferred

Language(s) 

• N/A

Other Knowledge, Skills & Abilities

• Superior verbal and written communication skills
• Strong analytical and process skills
• Solid judgment and reasoning skills
• Strong management and delegation skills to effectively lead and direct a team
• Excellent interpersonal skills with the ability to relate with diverse personalities in a tactful and mature manner
• Ability to respond tactfully and professionally in high demand situations
• Able to multi-task while working independently or within a group environment
• Able to communicate effectively with principals and top management in a clear and concise manner
• Solid organizational skills specifically ability to meet project deadlines with a focus on details 
  
   

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. 

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. 

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets