Supervisor, Field Operations Centers - St. Augustine

  Location: Onsite Saint Augustine, FL Schedule: Monday - Friday, 8:00am – 5:00pm   What work will you perform? As the Supervisor of Field Operations at Landstar, you will lead and develop a team dedicated to helping new owner-operators build safe, successful, and profitable businesses. In this highly visible role, you will provide coaching, guidance, and support to both employees and owner-operators, fostering strong relationships that drive engagement, retention, and long-term success. Working closely with cross-functional teams, you will champion safety initiatives, support training and development efforts, and help ensure owner-operators have the tools and knowledge needed to thrive. This position offers the opportunity to expand your knowledge of the transportation industry while making a meaningful impact on business performance, developing talent, and promoting a culture of continuous learning and operational excellence. Essential Responsibilities: Supervise a team of 3-5 staff, including scheduling, training, and collaborating closely with HR on hiring, onboarding, and addressing employee relations concerns. Facilitate onboarding and acclimation of new owner-operators to Landstar systems through Field Operations Centers, safety meetings, and other events; provide training support in the absence of the Orientation Coordinator. Support and provide direction to Advisors, Orientation and Continuous Awareness of Business and Safety (CABS) Coordinators, and Field Representatives. Develop and maintain content for Owner-Operator Orientation, covering safety, business, and securement training. Monitor and review operational data in AS400 and Power BI, proactively identifying trends and preparing reports for leadership meetings regarding performance metrics and potential issues. Coordinate staff meetings and ongoing goal setting; assess continuing education needs for Business Capacity Owners (BCOs) and facilitate relevant training. Assist with maintaining FOC property, including interviewing and communicating with vendors for facility maintenance and additional projects. Required Minimum Experience and Education: High school Diploma/GED One year of experience in internal customer service, training, coaching, or mentoring individuals in a business environment Preferred Experience and Education: One year of experience in transportation, logistics, safety, training, or operations  Knowledge, Skills, and Abilities: Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Access), AS400, and Power BI. Strong presentation development and delivery skills. Excellent problem-solving capabilities. Outstanding verbal and written communication skills. Analytical mindset with strong interpersonal skills to build effective working relationships. Exceptional organizational and time management abilities. Proven ability to lead, motivate, and inspire others.