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Kohler Co.

Technical Writer II

Juarez, Nuevo Leon, MXPosted 1 months ago
onsite

Job Description

Technical Writer II Location: Monterey NL . / Hybrid Kohler Mexico Technical Center (MTC) Opportunity BASIC FUNCTION Responsible for the project management, scope consultation, and execution of technical communication requirements for kitchen and bath products – media of deliverables to include publications, labels and packaging, and animations. SPECIFIC RESPONSIBILITIES 1. Exhibits strong project leadership in the planning, scheduling, organizing, and team implementation of TechComm deliverables; communicates and negotiates to appropriately apportion time and other resources. 2. Serves as the primary TechComm representative to product development teams for technical content and literature requirements for assigned projects. 3. Understands regional and business requirements and determines project scope of Technical Communication deliverables; owns the deliverable timing and execution. 4. Has initial development and quality responsibility for technical product literature as assigned – covering product information, installation, use, and/or servicing. 5. Represents department in matters of technical content and usability of publications. Recommends and supports maintenance of technical communication requirements, standards, and processes for all publication products. 6. Contributes to the advancement of Technical Communication discipline/processes and strategic project execution. 7. Solicits from and contributes to profession through external activities. 8. Other responsibilities and tasks as assigned. RELATIONSHIPS AND CONTACTS • Organization Relationships: o Has continuous contact with Technical Communications and Engineering Services staff. o Has frequent contact with New Product and Current Product Development teams. o Has frequent contact with Faucets and Fixtures Marketing and Communications. o Has occasional contact with Customer Service. o Has occasional contact with International Marketing, product development teams from other Kohler businesses, and other Kohler business Technical Publications Departments. • External Business Relationships: o Has occasional contact with external vendors. o Has occasional contact with end-use customers of product support documentation. o Has occasional contact with technical writing and illustration software organizations. SOFTWARE/SYSTEMS Candidate will use Astoria CMS, Oxygen, InDesign, Windchill, SAP, MS Project Online, MS Teams and Office daily. Preference to candidates with this software experience.

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Technical Writer II at Kohler Co. | Renata