COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

The Lobby Ambassador for Valley Coffee Co. is a dual-craft role designed for someone who loves both precision and personality. This position bridges the rhythm of daytime coffee service with the energy of evening cocktails, helping transform the lobby into an all-day gathering place. You are equal parts maker and host; delivering quality beverages while creating moments of connection that keep guests lingering just a little longer.

This role is ideal for someone who sees beverage service as an experience, not a transaction.

ESSENTIAL RESPONSIBILTIES

• Craft high-quality espresso and coffee beverages with consistency and care
• Educate guests on coffee offerings, seasonal features, and flavor profiles
• Maintain a clean, organized, and visually inviting coffee station
• Create a warm, conversational guest experience that encourages return visits
• Prepare and serve beer, wine, and curated cocktails with confidence and flair
• Act as a host for the lobby in the afternoon and evening — engaging guests, sparking conversation, and building community

• Guide guests through beverage selections and pairings in a relaxed, elevated way
• Support evening activations, music, or special lobby moments as needed
• Deliver intuitive, gracious service that feels natural — never scripted
• Maintain beverage quality, cleanliness, and presentation standards
• Handle transactions accurately and efficiently
• Collaborate closely with hotel and food & beverage teams to ensure seamless guest flow

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school education or equivalent education/experience.
• Three to Six months in a food and beverage services environment or establishment. Hotel experience preferred.
• Able to mix drinks correctly. Provide exceptional service to all guests. 
• Able to multitask and handle all the equipment especially in a bar that uses modern technology. Must have manual coordination to punch buttons, grasp items in hand and to balance and carry trays loaded with food and beverage. 
• Able to read, speak, and understand English. Communicate information and hotel services to management, staff, and guests.

PHYSICAL DEMANDS

• Continuous Standing as needed
• Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for Birmingham, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!