Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.Valet Parking Attendant – Full Time
Four Seasons Hotel Seattle
Four Seasons Hotel Seattle is looking for a Full Time Valet Parking Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Valet Parking Attendants are a part of a dynamic team that provides award-winning service to our guests. This position reports to the Front Office Manager. U.S. work authorization is required for this position.
Key Elements of the Job
Greets guests who arrive by private car and assists guests descending from cars. Issues appropriate valet parking ticket to guests when Door Staff is unavailable.
Creates a strong sense of arrival for hotel, restaurant and banquet guests by welcoming them to the hotel and safely parking their car in the hotel or local garage.
Drives car to hotel or local garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity. Yields to pedestrians.
Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with location of vehicle when parked. Deposits key and ticket with Valet Cashier.
Opens hotel doors for all guests and gives verbal welcome when not parking or retrieving guest cars.
Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
Retrieves car for guests in a swift and safe manner.
Preferred Qualifications and Skills
United States driver's license; driving record in good standing
Must be able to drive manual transmission vehicles
The ability to stand during an entire work shift
The ability to pull luggage carts with weight of up to 200 pounds. Cart may be pulled up to the length of a full city block. Also, the ability to lift boxes of up to 100 pounds and carries them for up to 15 feet.
An innate ability to communicate one-on-one with guests and provide intuitive service
Benefits Include:
Compensation: $21.30/hour, plus gratuities and applicable porterage fees
13 Days Paid Time Off + 10 Paid Holidays/year
Medical, Dental, & Vision Insurance
401K Retirement Savings Plan, plus Employer Match Program
Complimentary Room Nights and Discounted Rates
Complimentary Meals in our Employee Cafeteria
Complimentary Uniform Care & Dry Cleaning
Employee Assistance Program
Investment in your Wellbeing
Paid Parental Leave & Short-Term Disability
Life Insurance
Bereavement & Jury Duty Pay
FMLA & WA State Leave
Personal, Medical, & Military Leave options
Tuition reimbursement
Training Programs; Growth & Development Opportunities
Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/seattle