International Shipment Management
- Coordinate and monitor international maritime and air shipments across all stages: origin, transit, arrival and final delivery.
- Track critical dates: including shipment departures, transit times, arrival and last-mile delivery; to ensure contractual deadlines are met.
- Identify and promptly escalate operational deviations, supporting the team in implementing corrective actions to minimize supply chain disruptions.
- Maintain permanent communication with freight forwarders, shipping lines, airlines, customs brokers, carriers, suppliers, and customers.
- Act as the operational point of contact between Trina Storage and external logistics service providers.
Trade Documentation & Customs Support
- Manage and verify the accuracy of trade documentation: commercial invoices, packing lists, bills of lading (BL), airway bills (AWB), certificates of origin and any other documents required per shipment.
- Support customs clearance processes by ensuring the availability and accuracy of all documentation required for cargo release in a timely manner.
- Operate in accordance with applicable regulations on free trade agreements, Rules of Origin, tariff classification, Incoterms and customs procedures, under the guidance of the Senior Operations Specialist.
Operational Control & Reporting
- Update and control shipment information in internal tracking systems and contribute to logistics performance reports as directed.
- Support the Senior Operations Specialist in data analysis and reporting tasks related to logistics and service operations.
Cost Tracking & Invoice Validation
- Monitor logistics costs and support the validation of invoices and/or payment statements from transport and associated service providers.
Claims Management
- Support the coordination and follow-up of claims with carriers and insurers, including the collection of supporting documentation, incident reporting, and resolution tracking
Internal Coordination
- Liaise with internal areas including Sales, Fulfillment, Service, Logistics HQ, Finance and HR to ensure alignment on logistics and operational matters.
- Contribute to administrative tasks related to BESS project operations when required by the Senior Operations Specialist.