Sr. Total Rewards & HR Operations Manager

Marco Technologies is looking for a Total Rewards & HR Operations leader to join our amazing HR team! The ideal candidate would possess a strong background in compensation and incentive design along with benefit plan design and benefit compliance. This role will also oversee HR operations (HRIS) and general compliance (policy updates & development), managing our specialists that are focused on these areas. Marco is a growing company, and we are excited to have a talented Total Rewards & HR Operations leader join our growing business to help us bring expertise in these important HR functions.

The Senior Total Rewards & HR Operations Manager is a strategic and operational leader responsible for designing, implementing, and optimizing total rewards programs and HR operations. This role partners with HR, Finance, and business leaders to drive alignment between compensation, benefits (benefits compliance), job design, HR systems, and business performance. This role also has oversight over HR related compliance, ensuring multi-state employee policies are developed, implemented and updated to reflect Marco’s growth initiatives.
ESSENTIAL FUNCTIONS:

• Compensation and Job Design:
  
  • Designs and partners with finance to create compensation plans in alignment with Marco compensation philosophy and talent strategy. Leads discussions with various stakeholders to understand overall base and incentive strategy to ensure plans are built to deliver on business goals.
  • Creates compensation framework and maintains job leveling guides to ensure fairness and consistency across the company. Guide job evaluations and pay-related decisions through development and deployment of standard compensation plans and tools.
  • Develops and standardizes total compensation programs that help attract and retain top talent by leveraging competitive market pay, short-term incentives, sales compensation, etc.
  • Participates in market surveys as needed and develops tools and techniques for compiling, preparing and presenting data to management to support regular and ongoing business decision making. In response to changing/evolving labor market demands, continuously assess and bring forward creative pay/total reward options and alternatives to leadership for review/consideration.
  • Applies art and science to ensure internal job titles are aligned with the external market.
  • In partnership with HR colleagues, provides guidance and assistance to managers and employees as needed in the creation and updating of job descriptions with the goal of ensuring that jobs are clearly outlined and slotted in the appropriate grade level/salary range and that career paths and employee development opportunities are clearly defined.
  • Partners with and consult with Sr. Vice President of Human Resources on executive compensation programs.
  • Oversees and directs our annual salary planning process (merit) to ensure fair and equitable decisions. Creates training and communications materials for leadership regarding compensation process.
  • Includes regional/geographic pay considerations when building compensation plans.
• Benefits:
  • Manage the company’s comprehensive nationwide benefits strategy aligned to business priorities, workforce needs, and Total Rewards philosophy.
  • Oversee health, welfare, wellness, and leave programs for employees guiding Marco’s benefits team and work directly with our brokers to build meaningful programs.
  • Lead annual plan renewals, including plan design, cost-sharing strategy, and funding recommendations.
  • Ensure strong compliance and risk management across applicable requirements (including ERISA, ACA, HIPAA, COBRA, and related federal, state/provincial, and local regulations) by working with internal teams and brokers/vendors to manage and ensure accurate plan documentation, filings, audits, and required notices are met.
  • Champion well-being initiatives spanning physical, mental, and financial health. Work directly with Marco’s well-being third party partner to establish and maintain meaningful well-being content that addresses employees need in health and wellbeing.
  • Build and manage broker and vendor relationships, leading vendor strategy and performance management across carriers, administrators, wellness partners, and consultants; run RFPs and negotiate contracts and service level expectations where needed.
  • Serve as a trusted advisor to executive leadership on benefits strategy, emerging trends, and risk trade-offs.
• Compliance, HRIS and M&A:
  • Support due diligence and integration activities for mergers, acquisitions, and divestitures as they relate to benefits programs and role identification.
  • Oversee policy development and updates to ensure HR related state and federal compliance.
  • Lead HRIS/HR Operations to optimize technology, data integrity, and vendor integrations; strengthen reporting and insights.
• Other:
  • Act in accordance with Marco policies and procedures as set forth in the employee handbook.
  • Perform other related duties as assigned by direct manager or supervisor
  • Supports sales commission plan delivery where needed

QUALIFICATIONS:

• Bachelor's degree in Human Resources, Finance, Business, Economics, Accounting, or related field required.
• 6+ years of progressive compensation or related experience in compensation/total rewards program design.
• Proven track record of designing incentive and non-sales compensation plans.

REQUIRED SKILLS:

• Ability to research information and analyze data to arrive at valid conclusions, recommendations and plans of action.
• Strong excel and finance acumen skills to model business aligned incentive plans.
• Ability to model, cost and explain unique and complex compensation scenarios and programs.
• Highly consultative and collaborative approach to solving problems with the ability to make independent decisions.
• Excellent communication skills with the ability to explain and present technical topics to all levels of employees.
• Team oriented with collaborative style; able to maturely handle sensitive and confidential information.
• Proven experience partnering and collaborating well with HR, Finance and operations.
• Highly skilled at analytics (advanced Excel skills at minimum), data visualization, organization and critical thinking.
• Must be able to function effectively in ambiguous conditions, recognize trends, and identify systematic approaches to solving problems in a fast-moving, constantly changing environment.
• Experience with program development and administration.
• Ability to negotiate and influence/educate managers/team members on compensation and benefits.

PAY RANGE: $119,193 - $190,709 annually + 15% annual incentive opportunity

The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.