Term Limited - Program Intake Representative

The City of Seattle Human Services Department (HSD) is seeking a customer focused Program Intake Representative(s) to assist clients and determine eligibility for the Utility Discount Program (UDP). The Utility Discount Program team offers eligible customers a 60% discount on their Seattle City Light bill and a 50% discount on their Seattle Public Utility Bill, there are over 40,000 households enrolled. Working in a call center environment, you will work with clients from diverse backgrounds to evaluate their needs and determine their eligibility for the program(s).  To be successful in this role, you are a highly efficient problem solver with strong prioritization skills and a sharp eye...