Employee Experience Specialist
Job Description
Position Summary:
This is an entry-level, on-site position based in Winston Salem, NC, reporting to the Human Resources Coordinator. You will work closely with various Human Resources teams and hiring managers to support the onboarding process across assigned service territories, ensuring new employees are well prepared for their respective roles. You will also assist in creating and reviewing internal communications and content for the PikeToGo platform, along with supporting additional initiatives and projects as needed.
Support and assist within the hiring process for Pike field and corporate applicants.
Help with system training for hiring managers around the onboarding process through Oracle Recruiting.
Travel to Pike locations for orientation as needed (minimal).
Support and lead the corporate orientation process.
Act as a main point of contact for new hires and hiring managers through the onboarding process.
Advance the employee experience and retention through strategic internal communications.
Help with internal communications in PikeToGo by:
Moderating and creating content
Managing data
Working with multiple stakeholders to continuously improve communication
Minimum Requirements:
1-2 years of experience in customer-facing, communications, or people-oriented role; HR experience is a plus but not required.
Consistently demonstrate professionalism in communication, conduct and workplace interactions.
Demonstrated proficiency in Microsoft programs, with experience using editing and creative platforms such as Canva.
Comfortable with supporting management.
Experience with identifying and resolving problems promptly.
Must be willing to travel and work outside of normal work hours when needed.
ATS Platform experience (Oracle preferred).
Maintains a high level of attention to detail across HR processes, including the creation and review of internal communications.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and fingers to handle, feel, or operate objects, tools or controls; reach with hands and arms.
Work Environment:
While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
Medical, dental and vision insurance
HSA, dependent care and medical flexible spending accounts
Employee Assistance Program (EAP)
401(k) with company match
Life insurance, and short-term and long-term disability
Paid time off, paid holidays, and family and medical leave
If this sounds like you, come join the PIKE family.
Founded in 1945, Pike is a leading provider of construction, repair and engineering services for electric and gas utilities, as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country, and we continuously expand our offerings to supply our customers with the ideas, technology, experience, workforce and equipment to perform any job.
"Essential" is the one word that sums up who we are, the work we do and what our people mean to us. Each of our employees plays a critical role in ensuring that infrastructure systems are up and running when people and businesses need them.
Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation and exceptional customer service.
Equal Employment Opportunity
Pike Enterprises, LLC, is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.