AVP, Service Line Administration

09124 GCMG AMS Administration: Corporate - Administration Operations

Full time

Yes

40

Monday through Friday and as needed

Pay Range:

$86.75 - $138.80

Major Responsibilities

• Participates as a member of Service Line senior management, providing leadership and subject matter expertise.
• Represents the Service Line in Division and Area initiatives related to access, teammate engagement, patient experience, and quality.
• Partners with leadership to evaluate, prioritize, and model financial impact of strategic programs and clinical initiatives.
• Leads monthly operational performance reviews, monitors budgets, analyzes variances, and implements corrective actions.
• Develops and implements annual business plans, growth strategies, and operational objectives aligned with Service Line and Area priorities.
• Oversees ambulatory services across the care continuum, ensuring clinical quality, patient safety, and operational efficiency.
• Builds and leads high-performing teams, fostering collaboration, engagement, and accountability.
• Supports program planning for new facilities and services; leads integration and optimization of operations and best practices.
• Partners with physician and nursing leaders to advance clinical programs and innovation.
• Leads negotiation, oversight, and management of physician contracts to ensure alignment with organizational objectives.
• Directly manages service line administrative leaders, including hiring, development, performance management, and disciplinary actions.
• Leads workforce strategy, including staffing, leadership development, and retention efforts.
• Collaborates on development and management of operating and capital budgets and long-term financial planning.
• Identifies and implements efficiency opportunities and value capture initiatives across sites of care.
• Monitors financial, quality, and operational performance metrics and drives continuous improvement initiatives.
• Champions patient safety, quality improvement, and patient experience efforts in partnership with clinical leadership.
• Supports development and implementation of new programs and services based on community and market needs.
• Partners with marketing and community relations to enhance access and awareness of services.
• May support academic mission by aligning clinical operations with research, education, and innovation initiatives.
• Leads talent management processes including performance management, succession planning, and team development.
• Ensures compliance with organizational policies, regulatory requirements, and ethical standards.

Education

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or related field.

Certification / Registration / License

• None required.

Work Experience

• Minimum of 10 years of healthcare administrative experience, including at least 5 years of progressively responsible management experience overseeing clinical operations or service lines.

Knowledge / Skills / Abilities

• Strong communication skills with ability to promote transparency and collaboration.
• Demonstrated expertise in healthcare planning, operations, and financial management.
• Proven ability to lead large, multispecialty service lines in a complex, matrixed environment.
• Exceptional relationship-building and change management capabilities.
• Strong analytical, problem-solving, and decision-making skills.

Physical Requirements and Working Conditions

• Standard office environment.
• Ability to operate equipment necessary to perform job duties.
• Regular travel throughout assigned Area(s).

Preferred Job Requirements

Education

• Master’s degree in Healthcare Administration, Business Administration, Public Health, or related field, or a terminal degree such as PhD, JD, or PharmD.

Certification / Registration / License

• Not specified.

Experience

• Not specified.

Knowledge / Skills / Abilities

• Not specified.

Disclaimer

All responsibilities and requirements are subject to modification to reasonably accommodate individuals with disabilities. This job description does not imply these are the only duties to be performed by the employee. Employees are expected to perform other job-related duties as assigned by leadership.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.