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Job Description
Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.
Title: Clinical Director
Program: The Villa
Salary: $68,000-$75,600
Program Description:
The Villa is a permanent congregate supportive housing program located in the Bronx. The Villa houses 56 single adults living with active substance use and/or mental health diagnoses and employs a harm reduction service delivery model. The villa is funded by DOHMH and HUD. Clients receive the following services onsite: case management, money management, occupational therapy, psychiatric services, recreation/socialization, and therapeutic groups.
Overall Responsibilities:
Under the general direction of the program director, with some latitude for independent action and decision-making, the clinical director will be responsible for the overall coordination and delivery of human services to the tenants of the villa residence. The Clinical Director serves as a liaison between The Villa and ACT Teams as well as access to Treatment Substance Use Disorder and/or support providers. The Clinical Director coordinates service delivery with healthcare providers, psychiatric, front desk, and behavioral health departments; ensures staff adherence to DOHMH, HUD, and Project Renewal policies and procedures; conducts regular quality assurance reviews; partners with the Program Director to liaise with DOHMH and HUD, shelters, and the Leasing Compliance and Asset Management (LCAM) department regarding tenant candidacy, move-ins, and move-outs; and performs related work.
Essential duties and Responsibilities:
The essential duties of the Clinical Director include, but are not limited to, the following activities:
Collaborates with the Program Director and other senior staff to develop and implement program policies and procedures, disseminates these to staff, and updates them as needed. Develops and implements policies and procedures to comply with requirements from the Department of Health and Mental Health (DOHMH) and the Department of Housing and Urban Development (HUD).
Supervises a team of case managers to deliver rehabilitative and restorative services to the tenants at the villa.
Provides the day-to-day coordination of clinical services in the facility through collaboration with medical, psychiatric, and social service personnel to ensure that tenants’ assessments, linkages to services, and coordination of services are being provided by staff.
Conducts performance assessments by auditing charts and reviewing data in external databases.
Develops staff through team meetings, individual supervision, and in-service education as needed for all levels of staff.
Facilitates weekly case reviews.
Monitors the staff's timely completion of all tenants’ intake processes, assessments, psychosocial progress notes, referrals, and service plans.
Develops and trains staff in protocols to be followed in clinical emergencies.
Ensures that post-discharge follow-ups are completed and documented in a timely manner, as indicated.
Performs other duties as assigned by the program director.
Available to respond to emergencies on a 24/7/365 basis, especially after normal work hours, on weekends, or during the program director’s absence. Serves as interim primary lead in the absence of the program director.
Physical Activities:
While performing the duties of this position, the clinical director must walk between all floors of the facility, climbing up and down the staircases to observe staff and clients in the event the elevator is out of order.
The clinical director must stand to talk to clients and staff, sit for extended periods of time at the computer, and reach or squat to retrieve file records.
Qualifications:
Bachelor’s degree in social work, counseling, psychology, family therapy or related field required.
Master’s degree in social work and relevant licensure or certification preferred.
Leadership: demonstrated ability to manage and motivate staff to accomplish stated program goals and objectives while developing their individual and group skills.
Program Evaluation and Performance Management: Capacity to develop or exhibit, in collaboration with the staff and the Performance Evaluation and Quality Assurance Department (PEQA), the ability to independently evaluate and manage program performance using data.
Team building: Ability to develop and foster, through demonstration, a team spirit, enabling staff to overcome the challenges of providing needed services to a special client population.
Communication: Excellent oral, writing, listening, and negotiating skills.
Organizational: The ability to work well within a high-pressure environment and meet the short and long-term mandates of the program.
Interpersonal: An ability to interface with clients as well as all levels of staff.
Computer: Knowledge of case management software as well as proficiency in Microsoft Office Suite.
Language: bilingual or multilingual a plus.
Project Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.
