Pastoral Care - Bilingual (FR&Eng)

Job Description

Mosaic School

Pastoral Care Coordinator

Purpose of Role

The Pastoral Care Coordinator plays a crucial role in fostering a supportive and nurturing environment within the school community. This position involves working closely with students, staff, and parents to promote the well-being and holistic development of all students, ensuring they are emotionally and socially prepared to succeed in their academic and personal lives.

The school

Mosaic School is part of the International Schools Partnership (ISP) group, comprising committed colleagues in financially responsible schools around the world, where learning is at the heart of everything we do for our students, colleagues, and parents. We are committed to getting better, all the time. ISP was founded by an experienced team of committed educationalists and operators who have worked together over many years. ISP’s growing group of private schools are located in the UK, the USA, Canada, Spain, Italy, Switzerland, Costa Rica, the United Arab Emirates, Qatar, Malaysia, Mexico, Chile, Colombia, Ecuador and Peru, educating children and students from 2–18 years of age. ISP has expanded to 83 schools that employ over 10,000 staff and deliver multiple curricula to over 56,000 students located across the globe

Key Responsibilities of Pastoral Care Coordinator at Mosaic

As a Pastoral Care Coordinator, you provide individualized support and counselling to students experiencing personal, social, or academic challenges. You develop and implement programs and initiatives that promote students' well-being and resilience. Facilitate conflict resolution and mediation among students when necessary. And maintain confidentiality and professionalism in handling sensitive student information.

You are accountable for delivering on the desired outcomes in each of the components listed below, and the ongoing development of the school and learning improvement.

Safeguarding and Wellbeing.  You are responsible for the safety and wellbeing for all students and adults. This includes all activities, functions and policies to ensure students and adults are kept safe both physically and mentally enabling them to learn without barriers. You work in partnership with your colleagues to learn from their feedback and you collaborate on action plans and improvements to ensure that the Primary is compliant. 

Partnership with ISP. You are committed to working in partnership with ISP, specifically with the Regional Director of Learning and, when required, and other members of your Regional Team. You harness the potential of the ISP network through building and nurturing collaborative relationships with colleagues in other ISP schools. You understand and value ISP’s role as a trusted advisor and resource to support you in your role as a learning leader. You see the school as part of the group and articulate the added value of being an ISP school to your teams. You understand your collective responsibility to the school and ISP, successfully balancing the school’s interests with ISP’s purpose and principles.

Partnership with Parents, Carers and the wider community. You lead the Primary in the building of effective relationships; you understand our students and their families and you focus on identifying opportunities to provide value to students and their families beyond their expectations; you will seek regular feedback from Parents through surveys and meetings, fostering a culture of partnership; you seek opportunities to help parents and carers understand the school’s shared ideas about learners and learning; you are accessible and available to parents and carers and ensure their individual needs are understood and that they feel informed and involved as valued members of the school’s learning community. 

Communication and Admissions. With the Principal and the Head of admissions, you are involved with the Primary’s retention and progression strategies, actively working to ensure the retention of existing students as well as the attraction of new students; you are a clear and compelling storyteller, articulating the vision and story of the Primary School and ISP in a way that inspires parents, students and colleagues; you ensure that prospective families have the best and most personalised experience possible during the admissions process; you lead in the management of open days and work with colleagues on initiatives that promote Mosaic.

More specifically the Pastoral Care at Mosaic will work on :

Collaboration and Communication:

• Work closely with teachers, support staff, and external agencies to provide comprehensive support for students.
• Communicate effectively with parents and guardians to keep them informed about their child’s well-being and any concerns.
• Participate in multi-disciplinary team meetings and case conferences as needed.
• Act as a liaison between the school, families, and healthcare providers.

Record Keeping and Reporting:

• Maintain accurate and confidential records of student interactions, support provided, and any incidents.
• Prepare regular reports on pastoral care activities and student well-being trends.
• Use data to identify areas of need and develop targeted interventions.

Staff Support and Development:

• Provide training and support for staff on pastoral care issues, including mental health awareness and effective communication.
• Foster a culture of care and support among the staff, promoting their well-being.
• Act as a resource for staff dealing with student pastoral issues.

School Community Involvement:

• Promote a positive school culture that values inclusivity, respect, and empathy.
• Lead initiatives to engage the wider school community in pastoral care efforts.
• Organize and participate in school events that foster community spirit and student engagement.

Health at school :

• Provide first aid and emergency care for injuries and acute illnesses.
• Administer medications and treatments as prescribed by a healthcare provider.
• Manage chronic health conditions, including diabetes, asthma, and allergies.

Health Screenings and Assessments :

• Assess students' health needs and develop individualized health plans.

Required Skills, Qualifications and Experience

• Compassionate and approachable, with a genuine concern for the well-being of students.
• Strong problem-solving skills and the ability to stay calm under pressure.
• Collaborative and able to work effectively as part of a team.
• Proactive and innovative in developing and implementing support programs
• Qualified Teacher Status (or recognised international equivalent).
• Evidence of further professional development study / training to completion.
• Proven capability to lead successfully at Section, Deputy or whole school level.
• Proven capability re school organisation and administration responsibilities
• Proven capability to ensure outstanding learning opportunities for students.
• Proven capability to work effectively as a member of a Team in a coordinating or leadership role.
• Proven capability to work effectively within a Line reporting structure.
• Proven ability to fulfil all Safeguarding responsibilities.
• Consistently demonstrate and role-model the ISP / British School of Geneva competencies and values in all that you do.

ISP and Mosaic Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Leadership Competencies : Expected for this role

You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.

Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximize opportunities.

Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.

Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.

Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.

Resilience. Can deal with setbacks and challenges calmly and effectively.

Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.

Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.

Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.

Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organization.

Influencing & Communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.

Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.

Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.

Planning & Decision Making. Makes decisions on the best course of action and then plans, organizes, prioritizes and balances resources to achieve the desired outcome.

Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviors, attitudes and practices across cultures that supports all children and adults to learn and work effectively.

ISP and Mosaic Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP and Mosaic Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding

and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.