Program Specialist (Austin)

Program Specialist IV
Salary range B20: $4,263.16-$6,779.25/month

WHO WE ARE: The Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, at 101 E. 15th Street, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position will be onsite and does not allow for teleworking. 
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE: You are a highly skilled and adaptable professional passionate about public service. You are a self-starter who thrives in a dynamic environment and exercises initiative and independent judgment to achieve results. You are known for your exceptional communication, research, and analytical skills and your ability to provide expert consultative services to a wide range of stakeholders. To succeed in this role, you must be able to manage multiple priorities, learn our processes, and contribute to the success of a vital state agency.

WHAT YOU WILL DO: The Program Specialist IV performs highly complex (senior-level) consultative services and technical assistance work. This position reports to the Office of the Commissioner Representing the Public. This role involves planning, developing, and implementing major agency programs and providing expert guidance to program staff, government agencies, community organizations, and the public. You will work under limited supervision, with moderate latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
- Perform a wide array of technical, training, research, planning, writing, and administrative activities for assigned programs within the Office of Commissioner Representing the Public.
- Coordinate and collaborate with program staff in program planning, development, implementation, analysis, and communication.
- Market programs to community and professional groups to encourage interest and secure support.
- Analyze legislation to develop recommendations for policy and program improvements.
- Conduct surveys, inspections, or reviews to determine compliance with laws, regulations, and policies.
- Assist in developing program policies, procedures, standards, and manuals to meet objectives and goals within the Commissioner’s office.
- Draft and coordinate internal and external communications.
- Perform other duties as assigned.

YOU QUALIFY WITH:
- Two years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency.
OR
- Relevant academic credits may be applied toward experience qualifications for this position. 

YOU ARE A GREAT FIT WITH:
- Exceptional flexibility and the proven ability to thrive while meeting frequently shifting priorities.
- Excellent writing and communication skills.
- Knowledge of local, state, and federal laws; public administration; and program management techniques.
- Strong skills in identifying program performance indicators and operating applicable software.
- Proven ability to gather and analyze facts, devise solutions, market programs, and prepare reports.
- Demonstrated ability to develop, evaluate, and interpret policies and procedures.
- Experience in a public-facing government office, particularly one involved with public policy.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams).

YOU GAIN: A Family Friendly Certified Workplace. Competitive starting salary: $4,263.16-$6,779.25/month. Defined Retirement Benefit Plan Optional 401(k) and 457 accounts Medical Insurance Paid time off, including time for vacation, sick and family care leave Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. 

VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf. 

HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.