Overnight Public Area Attendant-The Westin Grand Cayman Seven Mile Beach Resort & Spa

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands.  We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a   career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you!

What you will have an opportunity to do:

The dynamic Overnight Public Area Attendant / Public Area Attendant will be responsible for maintaining the highest standards of cleanliness, hygiene, and presentation throughout all public spaces of our luxury Resort. This essential role ensures an immaculate, safe, and welcoming environment for guests and colleagues by performing thorough cleaning, proactive inspections, and deep-cleaning tasks—often during overnight/graveyard shifts—in a fast-paced, premium hospitality setting.

Essential Duties and Responsibilities

• Perform thorough, high-standard cleaning and maintenance of all public areas, including lobbies, hallways, corridors, restrooms, restaurants, bars, pool decks, fitness center, elevators, stairwells, offices, back-of-house service corridors, and other designated spaces, strictly following established checklists, procedures, and Pyramid Hotel Group quality standards.
• Consistently uphold uncompromising cleanliness, hygiene, and aesthetic presentation in assigned areas to meet luxury hospitality expectations.
• Proactively identify, document, and immediately report any maintenance deficiencies, safety hazards, lighting issues, spills, damage, or irregularities observed during rounds.
• Execute intensive deep-cleaning projects, periodic high-volume turnaround tasks, carpet shampooing, floor polishing, window cleaning, high-dusting, and special assignments as directed by supervision.
• Maintain supplies, equipment, and carts in clean, organized, and fully stocked condition; report low stock levels or equipment issues promptly.
• Use approved cleaning chemicals, tools, and equipment safely and efficiently while adhering to all health, safety, and environmental protocols.
• Respond courteously and professionally to guest inquiries or requests encountered during shifts; assist with minor guest needs when appropriate.
• Contribute to a safe, welcoming, and hygienic environment by following all sanitation, infection control, and safety guidelines.
• Work independently with minimal supervision while maintaining strict adherence to established procedures, timelines, and quality expectations.
• Participate in team briefings, training sessions, and departmental meetings to stay informed on updates, standards, and operational goals.
• Other duties and responsibilities may be assigned as business demands require. The employee is expected to work in other areas of the hotel when needed to assist in operations and perform job duties not necessarily contained in this job description.

What are we looking for?

• Minimum of 2–3 years of proven experience in hotel housekeeping, public area cleaning, or a directly comparable role within the hospitality industry.
• Prior experience in a luxury, full-service, or upscale hotel/resort environment is strongly preferred.
• Demonstrated ability and willingness to work overnight/graveyard shifts, late nights, early mornings, split shifts, weekends, public holidays, extended hours, and on-call duties as required by business levels.
• Exceptional communication skills (verbal and written) in English to interact professionally with guests, supervisors, department heads, and cross-functional teams.
• Unwavering positive attitude, absolute reliability, punctuality, and proven ability to thrive in a fast-paced, high-pressure team environment.
• Superior physical stamina and fitness to perform demanding, repetitive tasks—including prolonged standing, frequent bending, stooping, kneeling, heavy lifting (up to 50 lbs), pushing/pulling loaded housekeeping carts/equipment, and continuous movement throughout large property areas for full shifts.
• Strong attention to detail, self-motivation, and commitment to upholding the highest standards of cleanliness, sanitation, and guest satisfaction with minimal supervision.
• Ability to work independently while strictly adhering to health, safety, sanitation, and operational protocols.
• Ability to speak, read, write, and understand English fluently as the primary workplace language.

Compensation:

CI$6.56

-

CI$6.56

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.