Job Description
About Treeswift
The way energy companies manage their infrastructure hasn't kept pace with the challenges they face. Treeswift is changing that, helping utilities modernize their field operations with AI-powered technology that reduces risk, improves reliability, and scales with the demands of a rapidly changing grid.
We deploy AI-powered sensor systems into utility field operations, mounted on backpacks and vehicles, to collect LiDAR and imagery data at scale. Our models turn that raw data into actionable intelligence: reducing wildfire, outage, and regulatory risk from vegetation; preventing cost overruns on new construction; and accelerating recovery after storms.
Treeswift deploys AI-powered field systems across major U.S. utilities including PG&E to modernize infrastructure inspections, wildfire mitigation, and overall field operations since our first utility pilot in June 2024. We're just getting started.
Our team brings deep experience from Penn, Caltech, CMU, Palantir, Stripe, and Oracle, and we're backed by leading investors including Penny Pritzker's Inspired Capital. We're headquartered in lower Manhattan with an office in Philadelphia and field presence across the country.
We're moving fast on a problem that matters. The work we do has real consequences for real people, and there's a lot of runway ahead. Come build it with us.
The Position:
Treeswift is looking for a hands-on Field Hardware Operations Technician based in San Francisco to support the deployment, maintenance, and reliability of AI-powered field systems operating across major utility environments.
As Treeswift scales from pilot deployments into operational fleet deployments, hardware reliability becomes critical. This role will directly impact system uptime, deployment velocity, and customer success across some of the largest utilities in the country. This role sits at the intersection of hardware operations, field deployment, and customer support.
What You’ll Do:
Support operational uptime of deployed field systems across major utility environments throughout California.
Inspect, troubleshoot, and repair our hardware systems daily across wildfire-prone utility infrastructure
Follow diagnostic checklists and resolve issues before they escalate
Communicate directly with utility staff in a professional, customer-facing capacity
Coordinate with our engineering team to flag recurring issues and share field feedback
Who You Are:
You enjoy working hands-on with hardware systems in real-world environments
You have hands-on experience with tools and electronics
You’re detail-oriented and methodical — you follow a process and don't cut corners
You’re a strong communicator — you're comfortable communicating with customers on site and internal technical teams
Based in San Francisco with personal vehicle and a consistent record of dependability/punctuality. Mileage reimbursement, travel/per diem available.
Experience with soldering, hardware diagnostics, or electronics repair is a plus
What We Value
Mission first. We value team members who are focused on working towards the best outcomes for the customer and the business.
Curiosity. We are constantly learning – from each other and from our customers. We aren't afraid to learn we were wrong in the process and adapt our approach accordingly.
Owner's mindset. If you see an opportunity for improvement, run with it. We believe that good ideas can come from anywhere, no matter your role.
Benefits
Comprehensive medical, dental and vision insurance
Life insurance package and disability coverage
Stock options
Paid leave for new parents
Unlimited PTO
401K
Salary
The estimated salary range for this position is $65,000 to $95,000. Total compensation for this position is determined by skills, qualifications, relevant work experience, location, and other factors.
Treeswift is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.