Care Professional Quality & Compliance Lead

What You’ll Do

• Support the recruitment onboarding process for new Care Professionals.
• Complete inductions, competency checks, spot checks, and observations.
• Monitor and support completion of training and e-learning.
• Provide guidance and coaching to Care Professionals to promote high standards and confidence.
• Carry out audits and quality checks relating to care delivery and documentation.
• Support investigations, incident follow-ups, and compliance actions where needed.
• Promote safe working practices and ensure compliance with company policies and CQC standards.
• Work closely with scheduling and office teams to support consistency of care.
• Identify additional training and development needs within the team.
• Help maintain a positive, supportive, and person-centred care culture.
• Participate in the on-call rota and support care calls when required.

About You

• Previous experience within care is essential.
• Strong understanding of care standards, compliance, and quality assurance.
• Experience supporting or mentoring is desirable.
• Excellent communication and leadership skills.
• Organised, proactive, and approachable.
• Passionate about delivering high-quality person-centred care.
• Confident using digital care systems and training platforms.
• Full UK Driving Licence and access to a vehicle.

Right to work in the UK.

 

What We Offer

• Competitive salary
• Supportive and friendly working environment
• Ongoing training and development opportunities
• Career progression within a growing organisation
• Opt in Pension Scheme
• The opportunity to make a genuine difference to people’s lives every day