AR Accounting Ops Coordinator
Job Description
AR Accounting Ops Coordinator is task with the following accountabilities:
• Deliver all baseline and project goals for DCSO, currency, accuracy and timeliness.
• Monitor and report customer account statuses and results against defined KPIs, goals and objectives.
• Analyze complex customer issues, collaborate to determine actionable, practical solutions that reduce customer issues and are sustainable.
• Create and utilize reports to support analysis of pertinent account information.
• Collaborate with customers, sales field, and finance functions to achieve improvements.
• Achieve individual and departmental metrics.
• Maximize overall A/R business processes, automate and reduce rework.
• Effectively communicate and escalate issues and procedural changes with Team Coordinators and Managers.
Requirement:
• High school diploma or equivalent required. Some college preferred.
• Knowledge of overall A/R workflow and systems - 2 yrs experience
• Highly skilled and knowledgeable in regards to adjustments, research, collections, account issues, and customer relationships.
• Experienced in the use of Microsoft Excel and proficient in the use of other Microsoft Office applications.
• 2+ years (recommend testing of the candidate before submittal.
• Able to apply critical thinking to problem solving and analysis.
• Adept at collaboration and teamwork skills.
• Professional and mature with a high degree of confidence interacting with the customer and other functions. Analytical, highly organized and detail oriented.
• Nice to Have: Knowledge of C2C, how to utilize DB2 queries, navigation of customer websites and vendor portals to enter disputes for payment.
• Ability to sit at desk, vision to use dual monitors, navigation to shared to printer
To discuss on this opportunity, please contact:
Ujjwal Mane at 973-805-7557
ujjwal.mane(at)collabera.com