Job Description
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About the Organization
We are a globally established provider of supplemental benefit programs, serving tens of thousands of union and association groups worldwide. For more than six decades, our focus has been on supporting working families by offering long-term benefit solutions designed to provide stability and protection.
Role Responsibilities
Handle inbound and outbound member communications
Schedule and manage virtual appointments
Deliver online presentations to individuals who have requested benefit information
Complete digital applications and required documentation
Maintain accurate records and uphold quality standards
Use basic computer systems and online tools efficiently
Participate in professional development and leadership training programs
Candidate Requirements
Strong verbal communication and interpersonal skills
Professional, positive, and service-oriented approach
Ability to communicate effectively with individuals and teams
Strong relationship-building skills
Previous customer service or sales experience is an asset, but not required
Comfortable working collaboratively in a team environment
Authorized to work in the United States and/or Canada
Compensation & Benefits
Comprehensive health benefits
Fully remote, work-from-home position
Flexible scheduling options
Weekly compensation with performance-based monthly bonuses