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Service Engineer

IzmirPosted 1 weeks ago
Full-timehybrid

Job Description

We are looking for a Senior Service Engineer to execute service, maintenance, and troubleshooting activities on high-value separators and homogenizers at customer sites across Turkey. The role requires strong technical expertise, customer-facing capabilities, and the flexibility to travel frequently.

You will work closely with a team of service engineers and technicians, ensuring all work meets GEA quality, safety, and performance standards, while actively contributing to continuous service improvement.

Responsibilities / Tasks

  • Execute service, maintenance, and repair works at customer sites across Turkey.
  • Perform assembly and disassembly of mechanical equipment such as:
    • Separators
    • Homogenizers
    • Valves
    • Pumps
  • Apply process and operational knowledge of separators to:
    • Troubleshoot technical issues
    • Support investigation reports
    • Assist customers in improving efficiency and operational performance.
  • Inspect and evaluate mechanical, electrical, process, operational, and quality aspects of systems.
  • Prepare accurate service reports and documentation in line with company guidelines to support service excellence and continuous improvement.
  • Coordinate closely with other service engineers and technicians to ensure:
    • Timely completion of work
    • Compliance with quality and safety requirements.
  • Attend technical trainings related to equipment and processes to continuously enhance technical skills.
  • Review service practices and propose corrective and improvement actions to increase service performance and efficiency.
  • Act as a professional and trusted interface with customers, maintaining a strong customer-oriented approach.

Your Profile / Qualifications

  • Bachelor’s degree in Engineering (Mechanical Engineering preferred) or equivalent technical qualification.
  • Minimum 5 years of experience in field service and mechanical maintenance within:
    • Dairy
    • Food
    • Chemical
    • Pharmaceutical
    • Marine & Energy industries
  • Strong process knowledge of separation technology (highly preferred).
  • Proven experience with high-value homogenizers and separators.
  • Solid mechanical troubleshooting and repair skills.
  • Proficient in MS Office applications.
  • Fluent in spoken and written English. Only applications submitted in English will be considered
  • Willingness to travel frequently across Turkey.
  • Completed military service (for male candidates).

Personal Competencies

  • Senior, hands-on service professional with strong ownership.
  • Analytical mindset and structured problem-solving approach.
  • Team player with excellent collaboration skills.
  • Strong communication skills with internal teams and external customers.
  • Customer-oriented, reliable, and results-driven.

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