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Ocean Freight Import Transport Specialist
Melbourne Airport, Victoria, AustraliaPosted 5 days ago
onsite
Job Description
Step into a role where every shipment counts. As an Ocean Freight Specialist, you’ll be at the heart of global trade—managing end-to-end shipments, delighting customers, and keeping goods moving seamlessly across the world.
What you’ll do
- Own end-to-end ocean freight shipments
- Act as the go-to contact for customers, handling queries, exceptions, and claims
- Coordinate bookings, documentation, and transport with precision
- Optimise routing, cost, and service to maximise profitability
- Ensure compliance with all regulatory and documentation requirements
- Drive customer satisfaction and spot opportunities for growth & upselling
What you bring
- Experience in ocean freight operations
- Strong customer service mindset with the ability to problem-solve on the fly
- High attention to detail across documentation and compliance
- Commercial awareness and drive to improve performance
- A proactive, team-oriented approach with a passion for results
Why DHL Global Forwarding?
- Be part of a global leader in logistics
- Work in a fast-paced environment where you can make a real impact daily
- Join a culture that values collaboration, growth, and continuous improvement
- Build your career within a worldwide network